Skip to main content

Shipping and returns

Ordering, payment, delivery and returns are all handled on the main 1ComputerOutlet site, where the current published policies apply.

Where the policies live

This site is a guide to choosing a computer. It does not take orders or payments, and it does not hold a copy of the shipping and return terms — a static copy would eventually disagree with the real one, and the version a customer relied on would be the wrong version.

The current terms are published on the main site and are the ones that apply to any order.

Before you order

If you are unsure whether something is right for you, ask first. A question answered before an order is quicker and cheaper for both of us than a return afterwards, and it is the part of this we are best placed to help with.

If something goes wrong

New parts carry a one-year warranty, excluding acts of God, physical damage and neglect. If a machine or part develops a fault, contact us through the main site so the enquiry is recorded against your order.

Common questions

What are the shipping costs and delivery times?

Those are published on the main 1ComputerOutlet site, where they are kept current. We deliberately do not restate them here, because a stale copy on a second website is worse than no copy at all.

Can I collect an order instead?

The store and workshop are at 106 North Woodland Boulevard, DeLand, Florida. Arrangements for collection are best confirmed through the main site when you order.

Related reading

Buying computers online

Choosing before ordering

Frequently asked questions

Other common questions

About Wholesale Computer Outlet

Who you are buying from

Read the current policies

Shipping and return terms are published and maintained on the main site.